What if we need a spring that is not listed here?
Our company is a “work in progress.” When a customer contacts us about a rare spring, we will consider replicating it and adding it to our line. you would have to submit the actual spring and hopefully let us know which type of pen it goes with. We would return your original spring.
What if we need a spring but we do not have the original to match it?
Do your best to estimate if any of our current springs would match. You might consider getting the sample pack. Another way to do it is to find or buy another SIMILAR pen and see what spring is being used.
Some of your springs have a flare at the end. Which way do you insert it?
All of the springs with a flare on the end should be positioned with the flare end AWAY from the tip of the pen.
What if your spring is the perfect diameter but it is too long?
This happens sometimes due to the needs of the pen manufacturer. Rather than go through the trouble of having us make a custom spring, it is simpler to CUT the excess coils of the spring off. Just use a diagonal pliers or a tin snips or even a scissors!
Are your springs waterproof?
Please see the “detailed specs” link associated with each spring listing. On THAT page you will notice if the material used is “stainless steel.” In the cases of “stainless steel” you can be assured that those are waterproof. All other materials are NOT.
